• Which is the closest Smart Discount Shop in my district?

    You can easily find it if you just have a look at the “SMART Shops” unit where there is a list of our shops in every town. You can also find the opening hours of every shop.

  • When a new Smart Discount Shop will open in my neighborhood?

    We are constantly expanding our business by opening new shops all over Cyprus. Our decision to open a new shop is taken according to many factors such as the needs and any proposals of the consumers, the market’s analysis, etc. If you have any suggestions to make concerning the opening of a new shop you can contact with Mr. Dimitrakis Chailis –Director of the Expansion & Finding of Real Estates.

  • Who are the suppliers of our Smart private label products and why the prices of these products are lower than the ones of known brands?

    Our main concern is to offer customers reliability and high quality products in low prices. This is achieved because all our suppliers fulfill the above criteria. Moreover, the private label products are of known suppliers and have little or no difference in their ingredients. Under no circumstances is their quality or their taste affected. Our Group does not pay any expenses for the research or the advertising of these products and so they can be available in better, lower prices. Other companies, though, whose products are of known brands, invest money on advertising and research for the development of their products. As a result, the consumer is the one who is affected negatively by paying more.

  • What can I do if I cannot find a particular product at the local Smart Discount Shop?

    You can call 70004444 or tell it directly to the manager of the local shop. He will inform you about which Smart Discount Shops offer the particular product. You may also ask the local shop to contact the Purchases management for your most convenient service.

  • Why are some products not available any more?

    There are many reasons why a product may stop being available at Smart Discount Shops. A) The particular products are of no demand and are replaced by products that meet the consumer’s requirements. B) The suppliers themselves withdraw and replace these products with new ones. Nevertheless, Smart Discount Shops are known for their wide range of products and we assure you that we will constantly watch the consumption trends and the consumers’ needs in order to adjust the variety of our products accordingly.

  • Where can you find the Smart Discount Shops?

    New shops are added to the Group. You can find more information about our shops by selecting Locations at the top of our website or various menus.  View more about our Smart Discount Shops

  • Why is it good to buy ‘Private Label’ goods? Can I find them elsewhere?

    Not only are the private label products available at lower prices than the ones of the competitive products but they are also of excellent quality that is guaranteed by the Group. Of course, these products are available only at Smart Discount Shops and nowhere else. For more information about our products, you can contact our Shops.

  • How does the Group develop?

    The Group is developed by using the Francise method. In order for a co-operator to enroll in our Group, they should fulfill the strict specifications of the Group. Moreover, they should respect the consumers and they should be consistent with their obligations. Today there are 14 Smart Discount Shops that are successfully administered by Melodica Commercial Company Ltd who has the role of the Franchisor, Franchiser. Our next target is the further expansion of our business within Cyprus

  • Why do the Smart Discount Shops offer their products at lower prices than the Supermarkets?

    Our best trump card is our low prices. This does not mean that our products lack neither quality nor good service. We achieve this by keeping low running expenses. We also do not hesitate to pay our suppliers under the best conditions. In addition, we do not ask our suppliers rents for our shelves or any credit conveniences. We ask only for low prices, which along with a small percentage of profit, we offer the consumers.

  • Who decides which products should be available at Smart Discount Shops?

    The decisions on the different kinds of products that will be available at Smart Discount Shops are taken under Melodica’s direction. Mr. Dimitrakis Chailis is the manager of Melodica and Mr. Stavros Chailis is the assistant manager. Melodica decides which kinds of products are to be placed on the shelves of the shops. The next step of Melodica is to decide the cost of the products and to inform all the Smart Discount Shops about the selling price of every kind of product. The prices are competitive and of course the same at all the shops. Each price is written on every product so that the consumers know how much they are going to pay.

  • Will I find at Smart Discount Shops all the kinds of products that are available at the Supermarkets?

    We have a wide range of known foodstuffs, drinks, cleansing and cleaning products, paper products, personal care products and hundreds of smart commodities at low prices. We aim at the continual strengthening of our products. We do not have everything but what we have is available at low price.

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